Rewards
How does the reward program work?
You can join our reward program by creating an account in our website. You will earn 1 points per $1 spent. Once you reach 500 points, you may redeem the points for a $50 rewards coupon. Points accumulated have a 6 month rolling expiration date. Poin
Where do I find my points balance?
You can log in to your account to check your points balance at any time by clicking the Customer Hub icon in the lower-right corner of our website, or by visiting your customer account page and selecting the Loyalty Hub tab at the top of the page. Th
What rewards can I get?
Once you reach 500 points, you will be able to redeem points for a reward. The tiers are like this:. 500= $50. 1000= $100. 1500= $150. 2000= $200. *Points cannot be transferred to other accounts nor can they be combined from multiple accounts
How do I redeem my points for a reward coupon?
You can redeem your points by logging in to our website and going to your account details. There you will find the rewards options that can be redeemed depending on your points balance. Once you have redeemed your points for a coupon code, you will s
What can I buy with my rewards coupon?
Congratulations on getting a reward! You can use your coupon towards coral frag purchases only. You may choose from our WYSIWYG or Standard Inventory coral selection. You cannot use your coupons towards; Fish, Inverts, Packs, Apparel, Vics Picks or
Do I have to pay shipping if I use my rewards coupon?
Yes, shipping fees must be paid if the actual dollar amount PAID is less than $299. We offer free shipping on orders $299 and over. If your rewards coupon/points drops your subtotal below the free shipping threshold, a shipping fee will be required f
Do my loyalty points expire?
Yes, they do.Points expire after a rolling 6 month period with further no purchase activity.That means as long as you stay active, your points can keep renewing!Points cannot be transferred to other accounts nor can they be combined from multiple acc