Ordering

How large are your frags?

Most frags are 3/4" - 1" in size.  Frags labeled "XL" are on 1.25" plugs and are 1.5" or larger. You can also estimate sizes on the WYSIWYG listings by looking at the plug in the listing photo.

How often do you add new corals to your site?

Multiple times per week.  Typically Mon-Wed-Fri for WYSIWYG corals.  New packs and stock inventory corals are added/updated throughout the week.

What is the difference between WYSIWYG and stock inventory?

Both items are pulled from the same coral farm.  One is just a photo of the exact item you will receive (What You See is What You Get), where the other is a photo of a stock frag.  The stock frag we will pull from the same area we would the WYSIWYG f

Will you cut me a frag of that rare coral you have?

Most of the time, sure.  Especially if it is an Acropora species.  Just contact us and we can cut you a frag.

Why do frags of the same coral have different prices?

A lot of factors go into pricing the frags, especially WYSIWYG items.  Size, coloration, and current inventory can influence pricing.  Our prices are fluid and change based on the supply and demand of each coral.

I'm looking for a specific coral and can't find it on your website?

Why do two frags look different, but have the exact same name?

The photos on our site are sometimes taken under different lighting setups.  We also have multiple photographers taking and editing images in order to keep the site stocked with new items.  This sometimes causes slight differences in the photos and c

Do I need to register an account to place an order?

You can checkout as a guest and we can track and merge any orders from your billing information. We do recommend creating an account if possible, this way you can join our loyalty program.

Can I call or email to place an order?

Absolutely.  Please call, or email us and we will be happy to guide you through placing a custom order. Email: [email protected]. Phone: 407-856-2066

Why isn't my gift card/coupon code working?

Please contact us via phone or email so we can look into why the code is not working and provide you with a working code.